Privacy and Policy

 

INTELLECTUAL PROPERTY

You recognise and agree that all copyrights, registered trademarks and other intellectual property rights to the materials or contents provided as part of the website belong to us at all times or to those who grant us license for their use. You may use said material only to the extent that we or the usage licensers authorise it expressly. This does not prevent you from using this website to the extent necessary to copy the information on your order or Contact details. 

 

VIRUSES, PIRACY AND OTHER COMPUTER ATTACKS

You must not make undue use of this website by intentionally introducing a virus, Trojan horse, worm, logic bombs or any other software or technologically damaging or harmful material. You shall not attempt to make unauthorised access to this website, the server on which the site is housed or any server, computer or database related to our website. You agree not to attack this website through any attack of denial of service or an attack of distributed denial of service. Failure to comply with this clause shall be considered an infraction as defined under the applicable regulations. We will report any failure to comply with this regulation to the corresponding authorities, and we will co-operate with them to determine the identity of the attacker. Likewise, in the event of failure to comply with this clause, authorisation to use this website shall be suspended immediately. We shall not be held liable for any damage or harm resulting from a denial of service attack, virus or any other software or technologically damaging or harmful material that may affect your computer, IT equipment, data or materials as a result of using this website or downloading content from the same or those to which this site redirects you. 

 

LINKS FROM OUR WEBSITE

If our website contains links to other websites and third-party materials, said links are provided for information purposes only and we have no control whatever over the content of those websites or materials. Therefore, we shall not accept any liability for any damage or harm deriving from their use. 

 

WRITTEN COMMUNICATION

 The applicable regulations require that some of the information or notification that we send to you be in written form. By using this website, you agree that most of the communication with us will be electronic. We will contact you by e-mail or we will provide you information by posting alerts on this website. For contractual purposes, you agree to use this electronic means of communication and accept that all contracts, notifications, information and other communication that we send you electronically complies with the legal requirements of providing it in writing. This condition will not affect your rights as recognised by law. 

 

NOTIFICATIONS

The notifications that you send us must be sent preferably through our contact form. Pursuant to the provisions in clause 19 above, and unless otherwise stipulated, we may send you notifications either by e-mail or to the postal address you provided us with when placing an order. It shall be understood that the notifications have been received and have been carried out correctly as soon as they are posted on our website, 24 hours after they have been sent by e-mail, or three days after the postage date on any letter. As proof that the notification has been sent it shall be sufficient to prove, in the case of a letter, that it was correctly addressed, that the correct postage was paid and that it was duly delivered to the post office or to a mail box, and in the case of an email, that the notification was sent to the email address specified by the recipient. 

 

TRANSFER OF RIGHTS AND OBLIGATIONS

The Contract is binding both for you and for us, as well as for our respective successors, transferees and heirs. You may not transmit, cede, levy or in any other way transfer a Contract or any of the rights or obligations derived from the same, without having obtained our written consent in advance. We may transmit, cede, levy, subcontract or in any other way transfer a Contract or any of the rights or obligations derived from the same, at any time during the life of the Contract. To avoid any doubt, said transmissions, cessions, levies or other transfers shall not affect the rights that, as applicable, you have as a consumer recognised by law or cancel, reduce or limit in any way the express and tacit guarantees that we may have given you. 

 

EVENTS BEYOND OUR CONTROL

We will not be liable for any non-compliance or delay in compliance with any of the obligations we assume under a Contract when caused by events that are beyond our reasonable control ("Force Majeure"). Force Majeure shall include any act, event, failure to exercise, omission or accident that is beyond our reasonable control, including, among others, the following: i. Strike, lockout or other forms of protest. ii. Civil unrest, revolt, invasion, terrorist attack or terrorist threat, war (declared or not) or threat or preparation for war. iii. Fire, explosion, storm, flood, earthquake, collapse, epidemic or any other natural disaster. iv. Inability to use trains, ships, aircraft, motorised transport or other means of transport, public or private. v. Inability to use public or private telecommunication systems. vi. Acts, decrees, legislation, regulations or restrictions of any government or public authority. vii. Strike, failure or accident in maritime or river transport, postal transport or any other type of transport. It shall be understood that our obligations deriving from Contracts are suspended during the period in which Force Majeure remains in effect, and we will be given an extension of the period in which to fulfil these obligations by an amount of time equal to the time that the situation of Force Majeure lasted. We will provide all reasonable resources to end the situation of Force Majeure or to find a solution that enables us to fulfil our obligations by virtue of the Contract despite the situation of Force Majeure. 

 

WAIVING RIGHTS

The lack of requirement on our part for strict compliance on your part with any of the obligations assumed by you by virtue of a Contract or of these Conditions or a lack of exercising on our part of the rights or actions that correspond to us by virtue of this Contract or of the Conditions shall not constitute the waiving or limitation of said rights or actions, nor exonerate you from fulfilling said obligations. The waiving on our part of a specific right or action shall not constitute the waiving of other rights or actions derived from the Contract or from the Conditions. The waiving on our part of any of these Conditions or of the rights or actions derived from the Contract shall not take effect unless expressly stipulated that it is a waiving of rights and is formalised and notified to you in accordance with the provisions of the Notifications section above. 

 

PARTIAL ANNULMENT

Should any of these Conditions or any provision of a Contract be declared null and void by firm resolution from the corresponding authority, the remaining terms and conditions shall remain in effect without being affected by said declaration of annulment. 

 

ENTIRE AGREEMENT

 These Conditions and any document referenced in the same constitute the entire agreement between you and us as regards the purpose of the same, replacing any previous pact, agreement or promise made between you and us verbally or in writing. You and ourselves acknowledge that we have agreed to enter into the Contract without depending on any declaration or promise made by the other party or that could have been inferred from any statement or document in the negotiations entered into by the two parties prior to said Contract, except those expressly mentioned in these Conditions. Neither you nor ourselves shall take any action regarding any untrue statement made by the other party, verbally or in writing, prior to the date of the Contract (unless said untrue statement was made fraudulently) and the only action that may be taken by the other party shall be due to breach of contract in accordance with the provisions of these Conditions. 

 

OUR RIGHT TO MODIFY THESE CONDITIONS

We have the right to review and modify these Conditions at any time. You are subject to the policies and Conditions in effect at the moment in which you use this website or place each order, except when by law or decision of governmental entities we must make changes retroactively to said policies, Terms or Privacy Statement, in which case the possible changes will also affect orders made previously by you. 

 

APPLICABLE LEGISLATION AND JURISDICTION

The use of our website and the product purchase contracts through said website shall be governed by Spanish legislation. Any controversy that arises or is related to the use of the website or said contracts shall be subject to the exclusive jurisdiction of the Spanish courts. If you are entering into the contract as a consumer, nothing in this clause shall affect the rights you have, as recognised in any applicable legislation in effect. 

 

COMMENTS AND SUGGESTIONS

Your comments and suggestions are always welcome. Please send any comments and suggestions to info@lonejewelry.com

 

PRIVACY WARNING

YOUR PERSONAL INFORMATION 

Everytime you use this website the following conditions will apply. Please read them carefully and check them regularly, as we may update them from time to time if needed.

 At LO´NE JEWELRY we are committed to providing you the finest jewellery and accessories along with excellent service. In order to accomplish this, we gather, use and share certain personal information. Whenever you shop with LO´NE JEWELRY we obtain from you the information we need to complete your transaction. This may include your name, address, telephone number, e-mail address, and credit card number. We also retain details of your specific product purchases and transactions with us. If you register with us online, we may ask for additional information, such as your age, interests or product preferences. We use the information we collect to:

1. Process your purchase transactions and queries

2. Send you marketing and promotional materials by mail, SMS or e-mail.

3. Help us improve our store and online product assortments and services for you

LO´NE JEWELRY is responsible for your personal records with us; we undertake to keep your information confidential and guarantee your rights to access, modify, cancel and object to your personal information. If you wish to do so, you should send us an e-mail at INFO@LONEJEWELRY.COM including a scanned copy of you national ID or Passport. If your personal data include a valid e-mail address, we kindly request you to inform us in your opt-out request.

 

COOKIES  

What is a cookie?  

A cookie is a small text file that a website places in your PC, telephone or any other device, with information about your navigation in that website. Cookies are necessary to facilitate navigation and to make it friendlier, and they do not damage your computer. Although in this policy the general term cookies is used, being the principal method this website uses to store information, the browser's "local storage" space is used for the same purposes as the cookies. In this regard, all the information included in this section is also applicable to this "local storage".

 

What are cookies used for on this website? 

Cookies are an essential part of how our website functions. The principal objectives of our cookies are to improve your navigational experience; for example, to record your preferences (language, country, etc.) during navigation, and for future visits.

The information collected in the cookies also allows us to improve the website through estimates on the numbers and patterns of use, the adaptation of the website to the user's individual needs, the improved speed of the searches, etc. On occasions, if we have obtained your prior informed consent, we will use cookies, tags or other similar devices to obtain information which allows us to show you from our website, third party websites, or any other means, publicity based on the analysis of your navigation habits.

 

What are cookies NOT used for on this website? 

We do not store sensitive personal information such as your address, password, credit or debit card details etc., in the cookies we use.

 

Who uses the information stored in cookies? 

The information stored in the cookies on our website is used exclusively by us, with the exception of those identified further on as "third party cookies", which are used and managed by external bodies that provide us with services requested by us to improve our services and the user's experience when navigating our website. The main services for which these "third party cookies" are used are to obtain statistics on access and to secure payment transactions carried out.

 

How can I avoid using cookies on this website? 

If you prefer to avoid using cookies on this website, having considered the previous limitations, you will first need to disable cookies in your browser, and secondly, delete saved cookies in your browser associated with this website.

You can carry out the option of not using cookies at any moment.

 

How do I disable and delete the use of cookies?

 

You can delete, restrict or block cookies from this website at any time by modifying the configuration of your browser through following the guidelines which are indicated below. While the configuration of every browser is different, cookies configuration is usually carried out in the "Preferences" or "Tools" menu. For more details about the configuration of cookies in your browser, please check your browser's "Help" menu.

 

Which particular cookies does this website use and for what purpose? 

Below is information about cookies, tags and other similar devices used by this website, along with information regarding the purpose, duration and management (self-performed or performed by third parties) of each of them 

Technical and personalisation cookies: for identification and authentication, browsing, interface customisation, favourites…

These cookies are used to identify the user during the session, they avoid the user having to repeat the authentication process on theweb, speed up some of the website processes, remember selections made during the session or during later access, remember the pages already visited, etc.

LIST OF COOKIES:

User identification:

  • PURPOSE: They are used to identify and authenticate the user. It also contains the technical data from the user’s session such as, for example, waiting time for connection, session identifier, etc.
  • DURATION: Session
  • MANAGEMENT: Own Cookies

Navigational Status: 

  • PURPOSE: It allows the user's navigation status to be identified (start of the session, first page, first access, scroll status, state of voting, etc.).
  • DURATION: Session
  • MANAGEMENT: Own Cookies

User selections:

  • PURPOSE: They store the session values chosen by the user such as the store, language, currency, products, size, etc.
  • DURATION: Session
  • MANAGEMENT: Own Cookies

Favourites and last selections:

  • PURPOSE: It allows the user's favourite selections to be remembered (stores, for example) or the last selections (stores, products, consent for cookie installation, etc.) in later web sessions.
  • DURATION: Persistent.
  • MANAGEMENT: Own Cookies

Shopping basket:

  • PURPOSE: They store information about the mini-shopping basket, such as the identification details of the user associated with said basket.
  • DURATION: Session.
  • MANAGEMENT: Own Cookies.

Protocol:

  • PURPOSE: It allows changes to be processed between secure (https) and non-secure (http) domains (protocol)
  • DURATION: Session.
  • MANAGEMENT: Own Cookies.

COOKIES FOR NAVIGATION ANALYSIS

These cookies obtain generic information about user access to a website (but not to its content) to subsequently provide us with aggregated information of these accesses for statistical purposes.

Origin (WC_GASource):

  • PURPOSE: It is used to know the origin of a user upon reaching a page of this website, for example, if it comes from a page of a product detail with a product grid, from these arch engine or from an external website.
  • DURATION: Persistent.
  • MANAGEMENT: Own Cookies.

Google Analytics (utma, utmb,utmc, utmd, utmv,utmz,_ga...)

  • PURPOSE: They allow monitoring the web site by means of the Google Analytics tool, which is a service provided by Google to obtain user access information on the websites. Some of the data saved is: number of times a user visits the website, dates of the first and last visit, duration of the visits, from what page the user accessed the website, which search engine the user used to access the website or what link they clicked on, from what place in the world the user accesses etc. The configuration of these cookies is predetermined by the service offered by Google; therefore we suggest that you consult the privacy page ofGoogleAnalytics,HTTP://WWW.GOOGLE.COM/INTL/ES/ANALYTICS/PRIVACYOVERVIEW.HTML,to obtain further information on the cookies it uses and how to disable them (in the understanding that we are not responsible for content or accuracy of the third-party websites).
  • DURATION: Persistent.
  • MANAGEMENT: Third Party.