TERMS OF DELIVERIES

DELIVERY

The time to deliver our products are 2/4 working days since the client receives the delivery confirmation email, regarding product availability and save for extraordinary circumstances, we will endeavour to send the order consisting of the product(s) listed in each Shipment Confirmation prior to the date indicated and, in any case within a maximum period of 30 days from the date of the Order Confirmation. Nonetheless, there may be delays for reasons such as the customization of products, the occurrence of unforeseen circumstances or the delivery zone. If for any reason we are unable to comply with the delivery date, we will inform you of that situation and we will give you the option to continue with the purchase, establishing a new delivery date, or cancel the order with full reimbursement of the amount paid. Keep in mind in any case that we do not make home deliveries on Saturdays or Sundays. For the purposes of these Conditions, "delivery" shall be understood to have taken place or the order "delivered" as soon as you or a third party indicated by you acquires physical possession of the goods, which will be evidenced by the signing of the receipt of the order at the agreed delivery address.

The delivery prices will be the ones included in the check out page depending on the destination of the order made.

We are not responsible for any delay that could may occur during holiday seasons or special dates. 

The shipping time for the PRE-ORDER depends on the production process which can take between 2 and 4 weeks. For further information on pre-orders, please read our PRE-ORDER information in our orders and exchange section

INABILITY TO DELIVER

 If it is impossible for us to delivery your order, we will attempt to find a safe place to leave it. If we cannot find a safe place, your order will be returned to our warehouse. We will also leave a note explaining where your order is located and what to do to have it delivered again. If you will not be at the place of delivery at the agreed time, we ask you to contact us to organise delivery on another day. If after 15 days from the date your order is available for delivery, the order could not be delivered for reasons not attributable to us, we will have the right to assume that you wish to cancel the Contract and to terminate it. As a result of the termination of the Agreement, we will return to you all payments received from you, including delivery charge (except for any additional costs resulting from your choice of any delivery method other than the least expensive ordinary delivery method that we offer) without any undue delay, and at any rate, within 14 days of the date on which we deem this Agreement to have been terminated. Please keep in mind that transport derived from the termination of the Contract may have an additional cost, which we will be entitled to pass on you. 

 

TRANSMISSION OF RISK AND OWNERSHIP OF THE PRODUCTS

The product risks shall be your responsibility from the moment of delivery as defined in clause 9 above. You will take ownership of the products when we receive full payment of all amounts due in relations to the same, including delivery fees, or at the moment of delivery (as defined in clause 9 above), if that were to take place at a later time.